Tag Archives: user research

Can user research open up open data?

If open data providers are concerned about how often their data is used, that opens the door to user research. But are they more interested in finding our what else people could do with the data? That’s a much harder task. The user research questions could easily bias the data.

User research in open data

Could it spiral out of control, as the definition of “user” grows too wide?

There’s a fundamental challenge around user research for open data: what would you do if you knew? also, many open data users are highly technical – is that something that makes it harder to run user research, if you’re not yourself technical?

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Engaging with open data users

What are the best ways to engage with open data users?

 

DEFRA did a Bristol user group meeting – and most of the people who turned up weren’t actually using it. They were interested, so they were only potential users. The link came through ODI Bristol, and marketing on Twitter and Eventbrite. How do you find those people otherwise? Getting in the room with people is so important.

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